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ISO Consultants

Welcome to HITS Consulting Services, a privately owned organization. With a wealth of experience spanning over a decade in consulting, training, and inspection services, HITS Consulting Services has established itself as a trusted name in the industry, earning international recognition for our commitment to excellence. We take pride in our ability to assist more than 1,000 companies worldwide in achieving international certifications. Here’s a concise overview of our services and what sets us apart.

Our team of dedicated Consultants possesses extensive education and substantial expertise. They hold certifications as lead auditors for a diverse range of international standards, such as SA8000, ISO 9001, ISO-14001, OHSAS-18001, ISO-45001, ISMS-27001, FSMS-22000, HALAL, HACCP, MLC 2006, ISO-15189-2012, ISO-17025, SEDDEX, WRAP, GOTS, BRC, and URSA.

Areas of Activity and Services Spectrum

Quality Management System

ISO 9001 is a widely recognized standard that helps organizations set up effective quality management systems. ISO 9001:2008 focuses on
processes, customer satisfaction, and constantly improving quality management systems. It lays out the requirements for a quality system that can be used by organizations of any size or type.

When a company becomes registered to this standard, it demonstrates its capability to improve customer satisfaction and deliver products, which can include services, hardware, software, and processed materials, that meet both customer expectations and relevant regulatory standards.

Our Quality Management Systems training and consulting services are here to assist with ISO 9001:2015 documentation, implementation, and auditing needs. Our consultants are experts in creating the necessary documents, including a tailored quality manual, SOPs, flowcharts, and more. We view ISO 9001:2015 not just as a quality system but as a roadmap for effective business management.

Corporate Social Responsibility and Accountability

We are qualified auditors with expertise in helping companies establish SA 8000, WRAP, BSCI, and Buyer’s Code of Conduct systems. These standards allow companies to demonstrate compliance with the following requirements to interested parties:

  • Child Labor
  • Forced Labor
  • Health and Safety
  • Freedom of Association and the Right to Collective Bargaining
  • Non-Discrimination
  • Fair Disciplinary Practices
  • Compliance with Working Hours
  • Adequate Remuneration and Compensation, and more

Our team of consultants brings extensive corporate experience and is fully committed to helping clients maximize performance and product quality. We also share their increasing recognition of the importance of responsible business practices and actively support them in achieving this.

Our consultants are well-equipped to assist businesses in developing and maintaining ethical cultures, with unique expertise in helping companies, both large and small, understand and manage their impact on people and communities affected by their activities.

Environmental Issues

We specialize in environmental analysis, evaluation, consulting, and training for environmental management systems (ISO 14000). Our team brings years of professional experience to the table. These services are designed for customers looking to establish or enhance their environmental management systems.

We assist organizations in assessing and enhancing their environmental management systems, ensuring they effectively manage and
account for the environmental aspects of their operations.

Here is a list of our services by topic:

  • ISO 14001 Awareness Training
  • ISO 14001 Gap Analysis
  • ISO 14001 Documentation Development
  • Environmental Program Development
  • Policy Development
  • Consultation and Program Management
  • EMS Audits

OHSAS  18001

Health and safety risks in the workplace are concerns that affect all businesses, and many organizations strive to effectively manage these risks. They aim to reduce costs associated with accidents and demonstrate good governance to their stakeholders. In response to these challenges, a significant number of organizations opt to implement and certify an Occupational Health & Safety (OHS) management
system. This decision allows them to benefit from a structured and formalized approach. This approach yields several advantages, including a reduction in risks, accidents, legal disputes, and downtimes.

HITS ISO Consultants Services specializes in providing services related to the design, development, implementation, maintenance, and continuous improvement of Management Systems. These systems align with the requirements of the OHSAS 18001 standard, ensuring that organizations can effectively address health and safety concerns in the workplace.

Food Safety

HITS ISO Consultants Services specializes in creating Food Safety systems that help identify, keep an eye on, and manage the risks of food contamination in places where food is prepared and served. Our MRA Food Safety Services include:

  1. HACCP & ISO 22000: Food safety system development.
  2. Hygiene & Quality Management: Ensuring cleanliness and quality.
  3. Halal Certification Support: Meeting Halal standards.
  4. Supplier Audits: Ensuring supplier compliance.
  5. Laboratory Support: Food testing and safety.
  6. Compliance Audits: Ongoing standards compliance.

The successful implementation of HITS Food Safety Management Systems ensures the safety of your finished product, preventing the need for corrections when issues arise too late.

We proudly offer consulting and training services covering nearly 99% of the globally recognized management systems and product standards. Our unique concept revolves around providing comprehensive services all under one roof.

ISO/IEC 15189 Medical Laboratory

For achieving ISO/IEC 15189 accreditation for your medical laboratory, HITS Consultants Services with expertise in ISO/IEC 15189 and a proven track record can guide you effectively with specific needs and goals, whether it’s accreditation, compliance, or operational improvement. The process begins with an initial assessment of your laboratory’s existing practices and quality management systems, identifying areas for improvement. Based on this assessment, a gap analysis is performed to bridge the disparities between your current practices and ISO/IEC 15189 standards.

We assist in developing the required documentation, including laboratory procedures, policies, and quality management systems.
We help implement necessary process improvements, provide staff training, optimize workflows, and ensure traceability and accountability in laboratory processes. Internal audits are conducted to assess compliance, and a preassessment may be carried out to prepare for the official accreditation assessment by an accreditation body.

ISO/IEC 17020 Inspection Body

Experts in ISO/IEC 17020 with relevant industry experience, assist in attaining ISO/IEC 17020 accreditation for the inspection body. Starting by defining the specific objectives, such as initial accreditation, compliance maintenance, process enhancement, or addressing unique challenges.

We commence with an initial assessment, identifying areas needing improvement and conducting a gap analysis. Collaboration ensues for developing the required comprehensive documentation and implementing process improvements, including refining inspection procedures and enhancing personnel competency.

Establishing internal audit programs with our help, conducting preassessment before formal accreditation, and continuing post-accreditation maintenance by ISO/IEC 17020 standards. We assist in instituting mechanisms for continual monitoring and improvement in inspection processes.

ISO/IEC 17021 Certification Body

Specialized in ISO/IEC 17021 certification, offering expertise in auditing and certification processes for various management system standards. We begin by helping you define your specific goals, whether it’s initial certification, compliance maintenance, process improvement, or addressing unique challenges within your certification body.

Our process involves an initial assessment of your certification body’s practices and systems, followed by a gap analysis to identify areas of improvement. We assist in developing comprehensive documentation, refining audit procedures, and ensuring auditor competence. Internal audit programs are established, and pre-assessments are conducted before formal accreditation assessments.

Our commitment extends to continuous improvement mechanisms and ongoing maintenance to ensure your certification body complies with ISO/IEC 17021 standards and addresses evolving challenges.

ISO/IEC 17025 Testing & Calibration Laboratory

Experts in achieving ISO/IEC 17025 testing and calibration laboratory accreditation, our process starts with assisting you in defining your specific goals, whether it’s obtaining initial accreditation, maintaining compliance, enhancing processes, or addressing unique laboratory challenges.

We begin by conducting an initial assessment of your laboratory’s practices and systems, followed by a thorough gap analysis to pinpoint areas that need improvement. Creating comprehensive documentation, optimizing testing & calibrating procedures, and ensuring your staff is competent. Establishing internal audit programs and conducting pre-assessments before formal accreditation evaluations.

Our dedication extends to implementing continuous improvement measures and providing ongoing maintenance to ensure your laboratory consistently meets ISO/IEC 17025 standards and adapts to changing challenges.

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